Privacy Policy

At Ljhym Online, operated by 28 E COMMERCE INC., we are fully committed to protecting your privacy and ensuring that your personal data is handled in a safe, transparent, and responsible manner.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from https://ljhym.com/ (“the Website”).

1. Information We Collect

We collect and process different types of personal data in order to provide our services effectively:

• Identity Information: Name, email address, phone number.
• Contact Information: Billing address, shipping address, and communication details.
• Order Information: Purchased items, transaction details, payment method, and delivery information.
• Technical Information: IP address, browser type, device type, operating system, and browsing behavior.
• Customer Communication: Messages, inquiries, reviews, and support requests.

2. How We Collect Information

We collect information through the following methods:

• When you place an order or create an account on our website
• When you contact our customer support team
• When you subscribe to newsletters or marketing communications
• Automatically through cookies, analytics tools, and similar tracking technologies
• From third-party service providers such as payment processors and logistics partners

3. Legal Basis for Processing (GDPR Compliance)

Where applicable (including customers in the EEA and UK), we process your personal data based on the following legal grounds:

• Contractual necessity: To process and fulfill your orders
• Legal obligation: To comply with applicable laws and regulations
• Legitimate interests: To improve our services, prevent fraud, and enhance security
• Consent: For marketing communications and cookie usage where required

4. How We Use Your Information

We use your personal data for the following purposes:

• Processing and delivering your orders
• Providing customer service and support
• Sending order confirmations and updates
• Improving website performance, user experience, and product offerings
• Detecting and preventing fraud or unauthorized activity
• Complying with legal obligations
• Sending promotional emails (only where permitted or consented)

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

These may include:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us analyze website traffic and performance
• Functional Cookies: Remember user preferences and settings
• Marketing Cookies: Used for advertising and remarketing purposes

You may disable cookies through your browser settings, but some features of the website may not function properly as a result.

6. Sharing of Information

We only share your personal data when necessary and with trusted third parties, including:

• Payment service providers
• Shipping and logistics companies
• IT service and hosting providers
• Marketing and analytics platforms
• Legal or regulatory authorities when required by law

We do not sell, rent, or trade your personal information.

7. International Data Transfers

As we operate internationally, your personal data may be transferred, stored, or processed outside your country of residence, including countries that may not provide the same level of data protection laws.

When this occurs, we take appropriate safeguards to ensure your data remains protected in accordance with applicable privacy laws.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

10. Your Rights

Depending on your location, you may have the following rights:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties.

We recommend reviewing their privacy policies separately.

12. Children’s Privacy

Our website is not intended for individuals under the legal age of majority in their jurisdiction. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

All updates will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Store Name: Ljhym Online

Company Name: 28 E COMMERCE INC.

Email: lahcuw@gmail.com

Website: https://ljhym.com/

Address: 111 HORICON AVE, BOLTON LANDING, NY, UNITED STATES, 12814

We respond within 24 hours on business days.